Europe's Leading Caravan Broker

FAQs

Buying or Selling

Who do I deal with?

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Caravan Depot has a national network of caravan brokers. Just like an estate agent, the local broker lists the caravans in their area. This means they have inspected them, taken full details and many pictures. When you enquire about a caravan, you will be speaking to the broker. They will tell you all you need to know about the vehicle and send you additional pictures, if required, before you go to view it.

How do I arrange to view a caravan?

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When you contact us to arrange a viewing, you will speak with the local broker who listed the caravan. They will give you all of the information you need and make an appointment to view for you.

How do I make an offer on a caravan?

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To make an offer on a caravan, simply speak to the broker. They will put forward your offer to the owner and conduct all negotiations on your behalf.

How do I make payment for my caravan?

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You simply pay us the agreed amount and we pass on payment to the caravan owner.

Is the financial transaction secure?

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Yes, this is the most secure way to purchase a privately-sold caravan. Your payment goes into our clients' account. We then pay the owner who is bound by the terms of their contract. In addition to these financial and contractual safeguards, you must remember that our relationship with our seller clients eliminates the widespread problem of fraud in private caravan sales. We have been to our client's home, spent time with them, physically checked the caravan, carried out a history check and established a personal relationship. No fraudster would invite this level of scrutiny, so you can be sure that all of the caravans we offer are genuine.

Can you help with my part-exchange caravan?

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If you have a caravan that you want to part-exchange or sell, we can help you with that. Click on part-exchange to visit this page for more information.

Do you provide finance to purchase a caravan?

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Yes, our provider of caravan finance offers various finance solutions to cover a wide range of prices and personal situations. Go to our finance page for more information.

Can you help with caravan insurance?

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We work with Caravan Guard to give our customers the best possible choices for caravan insurance. This includes a free 14-day insurance period which enables you to drive your new caravan away without any fuss. Click caravan insurance to visit the insurance page.

Can I get a warranty on a used caravan?

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Yes, there are a range of warranty options available for pre-owned caravans. Go to our warranty page for more information.

I want to sell my caravan. Where do I start?

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If you want to learn more about how we can sell your caravan, the starting point is to have a chat with your friendly local Caravan Depot broker who will answer all of your questions and give you a free valuation. Click caravan valuation to get started.

Are there any up front costs?

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No, there are no up front costs if you ask Caravan Depot to sell your caravan. We inspect, list and advertise your caravan free of charge.

So, where does Caravan Depot make its money?

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Caravan Depot operates in exactly the same way as most brokerage businesses do. We make a small margin on each transaction which is the differential in price between buyer and seller. We get paid only when we successfully sell your caravan and it is entirely up to you what price you wish to accept. Just like an estate agent, our role is to put forward offers and negotiate on your behalf until you receive an offer you are happy to accept.

Is it really no sale, no fee?

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Yes, we really do operate on a no sale, no fee basis. We successfully sell the vast majority of caravans that we are asked to market, so why put people off by charging up-front fees?

What is the process for selling my caravan with Caravan Depot?

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All you have to do is contact us - we do the rest. Your local broker will come and see you and take a full description and lots of photos of your caravan. They will then list your caravan for sale, deal with all of the enquiries that come in and put forward any offers. When an offer is accepted, we will manage the financial transaction. All you have to do is hand over the keys once you have cleared funds in your bank account!

Where will you advertise my caravan for sale?

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Caravan Depot advertises the caravans it has for sale across a wider range of caravan sales websites than anyone else. Your caravan will be listed on this website and other leading caravan sales websites such as Autotrader. If someone is looking to buy a caravan like yours, we will make sure they find it!

Will you deal with the buyers for me?

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Yes, we will deal with all interested parties on your behalf. Firstly, we make sure they have full details about your caravan before coming to see it. We don't encourage time wasters and it's why most of our caravan sell on the first or second viewing. All offers for your caravan will come through us and we will do all of the negotiating for you to get an acceptable price. Finally, we manage the financial transaction on your behalf to make sure it is secure and you release the keys only when you have cleared funds in your bank account.

How do I get paid for my caravan and is payment secure?

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With the rise of fraud in the private caravan sales market, this is an important question. We take payment from the buyer into our clients' account, which is unique to Caravan Depot and is protected by the Financial Services Compensation Scheme up to £85,000. We make sure the payment is genuine and the funds have cleared. We then pay you. But you release the keys only once you have the cleared funds in your bank account.

When do I release the keys to my caravan when it is sold?

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You release the keys to your caravan only when you have the cleared funds for payment in full in your bank account.

Do many people use Caravan Depot to sell their caravans?

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Yes, Caravan Depot sells many caravans every year on behalf of their owners. When the alternatives are to try and sell privately yourself, or accept a trade price offer from a dealer, it isn't hard to see why our no sale, no fee service is so popular.

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