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Last Updated September 2026
The Buyers attention is particularly drawn to Clause 6 – Limitation of Liability
These are the terms and conditions between the Seller, acting through the Broker as agent, and the Buyer (the “Terms”) and apply to and form part of the contractual agreement between the Seller and the Buyer (“Agreement”) for the purchase of the Caravan as set out in the Agreement (“the Caravan”). These Terms supersede any previously issued terms and conditions. Please read these Terms and ensure that they are complete and accurate before entering the Agreement.
These Terms apply to the exclusion of any other terms that the Buyer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
In these Terms:
“Broker” or “we” means the Franchisee as listed in the Agreement.
“Buyer”, “you” or “your” means the person purchasing the Caravan.
“Seller” means the seller of the Caravan as listed in the Agreement.
1.The Caravan
1.1 All descriptions or illustrations contained in the Broker’s website, brochures, catalogues or elsewhere are for identification purposes only. The Broker, the Seller and their respective servants or agents shall not be responsible for errors of description.
1.2 The Buyer should satisfy themselves prior to sale as to the condition of the Caravan and should exercise and rely on their own judgment as to whether the Caravan accords with any description.
1.3 The Caravan is sold on an “as seen as is” basis and no warranty or representation is made by the Seller or the Broker as to the condition of the Caravan or as to whether the Caravan accords with any description.
1.4 All conditions and other terms relating to the Caravan (whether express or implied by statute or common law) are excluded to the fullest extent permitted by law.
1.5 Any reference to the age of the Caravan in the particulars relating to it, is intended to be a reference to the year of first registration of the Caravan in the United Kingdom, unless stated otherwise.
1.6 The Buyer is strongly advised to conduct their own checks prior to purchasing the Caravan. Such checks may include, but are not limited to, test drives, pre-purchase inspections, and mechanical inspections by qualified professionals. The Seller and the Broker do not guarantee or warrant the condition, accuracy of Caravan information, or suitability of the Caravan for the Buyer’s intended use. It is the Buyer’s sole responsibility to verify all aspects of the Caravan prior to completing the purchase.
1.7 The Buyer acknowledges that the Caravan may still be covered under the manufacturer's warranty at the time of sale. The Buyer is solely responsible for transferring such warranty into their name and maintaining the Caravan in accordance with the manufacturer's standards and specifications, including adhering to recommended service intervals and habitation requirements, in order to preserve warranty coverage. The Buyer understands that any claims under the manufacturer’s warranty must be directly coordinated and managed between the Buyer and the manufacturer or authorised warranty provider. The Seller shall not be liable for any warranty claims, repairs, or services related to the Caravan once the sale is completed.
1.8 The Buyer acknowledges it is their responsibility to familiarise themselves with the appliances of the Caravan.
1.9 If the Caravan is intended for import into another country, the Buyer shall be solely responsible for ensuring that all necessary import and/or export fees, duties, taxes, and related paperwork are fully completed, accurate, and submitted in accordance with applicable laws and regulations. The Buyer shall also ensure that any applicable VAT, customs duties, or other taxes arising from the import or export of the Caravan are paid in full prior to or upon completion of the purchase.
2. Basis of Sale
2.1 The Broker sells as agent for and on behalf of the Seller.
2.2 The Seller warrants to the Buyer that he is the true owner of the Caravan or is properly authorised to sell the Caravan by the true owner and is able to transfer a good and marketable title to the Caravan, free from any third-party claims.
2.3 Buyers are advised to consider the purchase of an independent warranty, where applicable. Any claims or issues arising under it shall be dealt with solely by the Buyer in accordance with and subject to the terms and conditions of such warranty.
2.4 If the condition of sale, as specified by the buyer, requires certain checks to be carried out on the Caravan at the seller’s expense, the buyer agrees that, should they choose to withdraw from the purchase, the cost of these checks will be deducted from any monies paid.
3. Deposit & Purchase Price
3.1 The price of the Caravan is set out in the Agreement (“Purchase Price”).
3.2 Prior to entering this agreement, the Buyer may have paid a refundable reservation fee to the Broker, as agent for the Seller, prior to viewing the Caravan (“the Reservation Fee”).
3.3 Upon signing this Agreement, the Buyer shall pay the deposit as set out in the Agreement (“Deposit”). The Reservation Fee shall be applied to the Deposit and the Buyer shall pay the balance (if any) to the Broker.
3.4 As set out in clause 3.5 below, the Buyer acknowledges the Deposit is non-refundable.
3.5 In the event the Caravan is damaged during the period between the signing of this Agreement and the payment of the balance of the Purchase Price and such damage is caused by the Seller, the Buyer may serve notice to terminate this Agreement and the Deposit shall be refunded to the Buyer.
3.6 The balance of the Purchase Price shall be paid in full and cleared funds to the Broker as agent for the Seller within 7 days of the date of this Agreement, unless agreed otherwise.
3.7 The Broker will pay all monies received from the Buyer for the purchase of the Leisure Vehicle (less commission due to the Broker from the Seller), on behalf of the Seller.
3.8 In the event the Purchase Price is not received within 7 days of the date of this Agreement, and unless agreed otherwise, the Seller shall charge the Buyer interest on any outstanding sums due from the date such amount was due until the date of payment at the rate of 4% over the Bank of England base rate, per month.
3.9 All payments made by the Buyer in connection with the purchase of the Caravan, including the Reservation Fee, the Deposit and the balance of the Purchase Price, shall be processed via a third-party payment platform, provided by Looping One T/A Great You Paid (“Great You Paid”). In addition, payments will be processed via EMerchantPay. The Buyer acknowledges and agrees that they may be subject to and shall comply with both Great You Paid’s and EMerchantPay’s applicable terms and conditions in respect of any payment processed via their platforms and systems, copies of which can be accessed via the payment platform. The Buyer authorises the Broker to share data relating to such payments with Great You Paid and EMerchantPay and any relevant payment processing third party for the purposes of processing payments and in accordance with their applicable privacy policies.
3.10 A transaction fee of £99 shall apply to each sale processed via Great You Paid and shall be payable by the Buyer in addition to the Purchase Price.
4. Collection of the Caravan
4.1 Subject to clause 4.2, the Buyer shall at their own expense take away the Caravan no later than 7 days after the date of the Agreement, unless agreed otherwise.
4.2 The Buyer shall not be entitled to remove the Caravan from the Seller prior to making payment in full (in cleared funds) of the Purchase Price.
4.3 Notwithstanding the foregoing, the Buyer shall pay the Broker’s charges for removal, storage and insurance of the Caravan if it is not removed within 7 days after the date of the Agreement.
5. Ownership of and Risk in the Caravan
5.1 The ownership of the Caravan shall not pass to the Buyer until they have made payment of the Purchase Price in accordance with clause 3 above, in full and cleared funds.
5.2 The Buyer shall be responsible for loss or damage to the Caravan from the time of collection or the expiry of 7 days after the date of the Agreement (whichever is the sooner) and neither the Broker nor its servants or agents shall afterwards be responsible for any loss or damage (save if and to the extent caused by any act or negligence of theirs) while the Caravan is in their custody or under their control.
5.3 The Buyer acknowledges and agrees that it is solely their responsibility to ensure that they possess the appropriate and valid driving license required to legally own and tow the Caravan. The Buyer shall also be responsible for obtaining and maintaining sufficient insurance coverage for the Caravan, as well as ensuring that the Caravan is properly taxed in accordance with applicable laws. The Seller and the Broker shall not be liable for any issues, penalties, fines, or legal consequences arising from the Buyer's failure to obtain the correct driving license, sufficient insurance, or proper Caravan taxation. The Buyer releases the Seller and broker from any and all liabilities related to these matters.
6. Limitation of Liability
6.1 Nothing in these Terms shall limit or exclude the Seller’s liability for any matter in respect of which it would be unlawful for to exclude or restrict liability (such as for death or personal injury).
6.2 Subject to clause 6.1, the Seller shall have no liability to the Buyer in respect of:
6.2.1 losses that were not foreseeable to the Buyer and the Seller when the Agreement was formed
6.2.2 losses that were not caused by any breach by the Seller;
6.2.3 business losses; or
6.2.4 losses to non-consumers.
6.3 The Seller’s total liability to the Buyer in respect of other losses arising under or in connection with the Agreement shall be limited to the Purchase Price.
6.4 The Buyer acknowledges and agrees that the Broker is acting as agent on behalf of the Seller and as such, the Broker shall have no liability to the Buyer.
7. Failure to Collect
7.1 If the Caravan is not paid for in full and collected in accordance with clauses 4, or if there is any other breach of the Agreement, the Seller (or the Broker acting as agent for the Seller, as the case may be) may, at its absolute discretion and without prejudice to any other rights it may have, be entitled to exercise one or more of the following rights or remedies:
7.1.1 serve immediate notice on the Buyer to terminate the Agreement and retain the Deposit;
7.1.2 remove, store (either at the Broker’s premises or elsewhere) and insure the Caravan at the expense of the Buyer until such time as the Purchase Price is received in full and cleared funds from the Buyer; and/or
7.1.3 to resell the Caravan or cause it to be resold by public auction or private sale, in which case the Buyer shall then pay to the Seller any resulting shortfall against the Purchase Price (after deduction of any part payment and addition of resale costs) and any surplus shall belong to the Seller.
8. Miscellaneous
8.1 The Buyer acknowledges that the Broker, acting as agent for the Seller, may collect and process personal data in connection with the sale. The Broker’s use of such data is governed by its Privacy Policy, available at: www.caravandepot.co.uk/page/privacy-policy
8.2 Unless otherwise specified in these Terms, any notice to be given under the Agreement shall be sent by first class post and/or email to the addresses set out in the Agreement or such different address as notified to each other.
8.3 Nothing in this Agreement shall limit or exclude the Seller’s or the Broker’s liability for any matter in respect of which it would be unlawful to exclude or restrict liability.
8.4 Any variation to the Agreement shall only be binding when agreed in writing and signed by the Seller (or the Broker acting as agent) and the Buyer.
8.5 Neither party shall be liable for failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or failures of suppliers
8.6 A waiver of any right under the Agreement is only effective if it is in writing and it applies only to the circumstances for which it is given. No failure or delay by a party in exercising any right or remedy under the Agreement or by law shall constitute a waiver of that (or any other) right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that (or any other) right or remedy.
8.7 If any provision of the Agreement (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of the Agreement, and the validity and enforceability of the other provisions of the Agreement shall not be affected. If a provision of the Agreement (or part of any provision) is found illegal, invalid or unenforceable, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
8.8 Save as otherwise specified in the Agreement, a person who is not a party to the Agreement shall not have any rights under or in connection with it.
8.9 The Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, the law of England and Wales.
8.10 The Seller or the Buyer may initiate proceedings against the other in the courts of England and Wales. The Seller and the Buyer each hereby irrevocably submits to the jurisdiction of such court and waives any objection or defense either may have to either jurisdiction or venue of such court. Notwithstanding the preceding sentences of this clause, the Seller shall have the right to initiate an action against the Buyer in a court of competent jurisdiction located in the judicial district in which the Buyer are domiciled and for such purposes, may, at the Seller’s option, deem the local laws to govern in respect of all aspects of this Agreement.